Our client is a leading international CySec Licensed Forex Trading Company with offices in a number of locations worldwide.

They are looking to hire a Customer Relationship Administrator for their offices here in Limassol and the overall responsibility of the role will be to provide administrative support within the CRM (Customer Relations Management) team, relating to clients and client leads.

The main responsibilities of the role will be:
To update and confirm client contact details on an ongoing basis resulting in an accurate client database
Lead registration through various sources
General Lead & Client approach
Responsible for sending introductory communication to leads and clients
Structured periodic communication (e-mail, phone call) to leads and clients ensuring continues contact and good customer service.
Ongoing promotional activity (e-mail, phone call) regarding special offers for either active or non active clients
Various other duties as and when required

The role requires someone with the following:
Native English is essential plus any other additional languages and advantage
A Degree/Diploma or equivalent in (Business, Finance, Economics or other relevant)
Excellent computer skills
At least 1 -2 years of work experience ideally within a customer service/support environment
Excellent administrative & organizational skills
Very good prioritization skills
Customer service
Excellent Communication skills, (over the phone, one on one and in writing)

The ideal candidate will also have the following skills:
Excellent communicator
Team Player
Accurate and task focused
Independent and Driven
Flexible
Works well under pressure

The working hours are standard Monday - Friday from 9am - 6pm however due to the needs of the business there may be someone occasional overtime and weekend work included.

The company is offering a very competitive salary and benefits package based on the skills and experience of the successful candidate.